Copy Examples

About us page examples

An About page has one job, and it is not to tell your story. It is to answer the question the visitor is actually holding: why you rather than the other three quotes open in their other tabs. Everything else on the page is decoration by comparison.

The eight below are eight different answers to that question, not eight rewordings of one. Pick the answer that is true of you. If your trade is listed further down, use that version — it is written from what your customers actually check.


Plain and direct

[Business name] is [a/an] [role] in [your area]. We handle [the two or three things you do]. We are [your credential], and [your commercial promise — what you guarantee about price or timing]. If you want [a/an] [role] who [the basic thing your trade is bad at], that is the whole pitch.

One paragraph that does the job and nothing more.

The origin story

[Business name] started because [founder name] kept meeting people who had been let down. What they described, over and over, was [the thing customers are actually afraid of]. So we built the opposite. [What you do differently, concretely.] [Number] years on, most of our work still comes from people passing our name on.

Use it if you started because you were fed up with how the work was being done.

Names the worry first

Most people looking for [a/an] [role] are worried about the same thing: [the worry, named plainly]. So here is how this works. [What happens when they get in touch.] [Your first proof point.] [Your second proof point.] None of that should have to be taken on faith — ask, and we will show you.

For a market where people arrive wary because of a bad experience elsewhere.

Credentials first

[Business name] is [licensed / certified / insured]. [What that actually covers, in one sentence.] We handle [your services], mostly for [who your customers are]. Qualifications are the floor rather than the pitch — but you should know they are there before anything else on this page matters.

Where a licence or registration is what people check before anything else.

Local and rooted

We are [a/an] [role] based in [your town], and [your town] is where we work. It means you deal with the same person each time, and it means we are still here later. We handle [your services]. Our reputation here is the only marketing we have ever needed.

If you serve one area properly and that beats the national outfits.

Walks through the process

Here is what working with us looks like. You get in touch, and [the first concrete step]. We agree what is happening and what it costs, in writing, before anything begins. Then we do the work. [What you do at the end that others skip.]

For people who hesitate because they do not know what happens next.

Small and deliberately so

We are [number] people, not a call centre. When you get in touch you reach [founder name], and it is the same faces each time — which is why by the second job we already know what we are dealing with. We have stayed deliberately small so the standard does not slip.

If being small and consistent is the point, not something to apologise for.

Short, under sixty words

[A/An] [role] in [your town], [your credential]. We handle [your three main services]. [Your strongest single proof point.] [Your call to action], or call first and ask anything you like.

For a sidebar, a footer, or a directory profile.

Written for your trade instead

The examples above are the shapes. These are the same page written from what each trade’s customers actually check before they get in touch.

Common questions

What should an About us page actually say?

Three things, in this order: that you are competent to do the work (the credential, stated plainly), that you understand what the customer is worried about, and what happens next if they get in touch. A page that does those three things in 120 words beats 500 words of history every time.

How long should an About page be?

Shorter than you think, with one exception. 120 to 200 well-chosen words is plenty for most small businesses. The exception is anything that addresses the specific fear your customers arrive with — there, specifics earn their length, because that is the paragraph that converts.

Should an About page be written as "we" or "I"?

Whichever is true. A solo practitioner writing "we" to sound bigger is the single most common tell that a page was not written by the person who does the work, and customers who are choosing a person rather than a firm notice. If you are one person, say I. If you are four, say we — and do not switch inside a paragraph.

What is the most common mistake on an About page?

Writing about the business instead of the customer. "Established since 1998" answers a question nobody asked. "We tell you what it will cost before we start" answers the one they are actually holding. If you only change one thing on your About page, change that.

Other page types