About us examples for virtual assistants
An About page has to answer one question fast: why you rather than the other three quotes. These are ten different answers to it.
Ten of them follow, written for virtual assistants rather than filled in from a template. Your customer is a founder who is the bottleneck on their own calendar, and what they are weighing up before they get in touch is handing over passwords and inbox access to someone they have never met.
Plain and direct
[Business name] is a virtual assistant in [your area]. I handle inbox and calendar management, travel booking and invoicing and admin. I am experienced and insured, and I start with a short trial so you can see the work first. If you want a virtual assistant who gets to the point where you stop having to check, that is the whole pitch.
Use this if you want one paragraph that does the job and nothing more.
The origin story
[Business name] started because [founder name] kept meeting people who had been let down. What they described, over and over, was handing over passwords and inbox access to someone they have never met. So I built the opposite. I am experienced and insured. Under NDA as standard, and working in your systems rather than importing my own. I start with a short trial block, so you can see the work before committing. [Number] years on, most of my work still comes from people passing my name to someone else.
Use this if you started out because you were fed up with how the work was being done.
Names the worry first
Most people looking for a virtual assistant are worried about the same thing: handing over passwords and inbox access to someone they have never met. So here is how this works. I start with a short trial block, so you can see the work before committing. I can give you references from long-term clients. I start with a trial and there is no lock-in. I am experienced and insured. None of that should have to be taken on faith — ask, and I will show you.
Use this when people arrive already wary, usually because of a bad experience elsewhere.
Credentials first
[Business name] is experienced and insured. Under NDA as standard, and working in your systems rather than importing my own. I handle inbox and calendar management, travel booking and invoicing and admin, mostly for a founder who is the bottleneck on their own calendar. I sign an NDA before I get access to anything. Qualifications are the floor rather than the pitch — but you should know they are there before anything else on this page matters.
Use this where the licence or registration is the thing people check before anything else.
Local and rooted
I am a virtual assistant based in [your town], and [your town] is where I work. That matters more than it sounds. It means I know the streets, the buildings and the people you are talking about, it means you deal with the same person each time, and it means I am still here later. I handle inbox and calendar management, travel booking and invoicing and admin. I am experienced and insured, and my reputation here is the only marketing I have ever needed.
Use this if you serve one area properly and that is your advantage over the national outfits.
Walks through the process
Here is what working with me looks like. You get in touch, and I start with a short trial block, so you can see the work before committing. I agree what is happening and what it costs, in writing, before anything begins. Then I do the work. I am experienced and insured. I start with a trial and there is no lock-in.
Use this if people hesitate because they do not know what happens after they get in touch.
The thing we do differently
Plenty of people will do inbox and calendar management and travel booking. What I am known for is getting to the point where they stop having to check. It sounds like a small thing. It is the difference between an engagement that does what you hoped and one that does not. I am experienced and insured. I sign an NDA before I get access to anything.
Use this when you can name one specific standard you hold that your competitors do not.
Short
A virtual assistant in [your town], experienced and insured. I handle inbox and calendar management, travel booking and invoicing and admin. I sign an NDA before I get access to anything. Start with a trial, or call first and ask anything you like.
Under sixty words — Use this when the About section is a sidebar, a footer, or a directory profile.
Small and deliberately so
It is me, not a team and not a call centre. You deal with the same person every time, which is why by the second engagement I already know what we are working with. I am experienced and insured, I handle inbox and calendar management, travel booking and invoicing and admin, and I take on a limited number of clients so the standard does not slip.
Use this if being small and consistent is the point, rather than something to apologise for.
The promise
My promise is simple: I sign an NDA before I get access to anything, and if I get something wrong I put it right at my cost. I am experienced and insured. Under NDA as standard, and working in your systems rather than importing my own. I handle inbox and calendar management, travel booking and invoicing and admin for a founder who is the bottleneck on their own calendar. I start with a short trial block, so you can see the work before committing.
Use this if you are willing to put something in writing, and you actually honour it.
Writing for virtual assistants: what actually matters
What should a virtual assistant’s website say that a generic one does not?
Three things, in this order. That you are experienced and insured. That you understand the thing people are actually worried about, which for virtual assistants is handing over passwords and inbox access to someone they have never met. And what happens next: a short trial block, so you can see the work before committing. Everything else on the page is decoration by comparison.
What does a founder who is the bottleneck on their own calendar check first?
The credential, then the proof. For virtual assistants it sounds like this. I sign an NDA before I get access to anything. I can give you references from long-term clients. I start with a trial and there is no lock-in. Put at least one of those above the fold rather than on a separate page nobody opens.
What is the most common mistake on a virtual assistant’s website?
Writing about the business instead of the customer. "We have been established since 1998" answers a question nobody asked. "I start with a short trial block, so you can see the work before committing" answers the one they are actually holding. If you only fix one thing, fix that.
How long should the copy be?
Shorter than you think, except where trust is being built. An About page of 120 well-chosen words beats 500 vague ones. The exception is anything explaining handing over passwords and inbox access to someone they have never met — there, specifics earn their length.
Everything else for virtual assistants
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